Tuesday , January 31 2023

Westjet Employment Opportunities – Key Account Manager

  • Full Time
  • Canada

Website WestJet

Job Description:

Reporting to the Manager, Commercial Sales. The Agency Key Account Manager is responsible for leading Air sales efforts to maximize revenue and market share shift, with a strong focus on selling premium revenue to WestJet’s most strategic agency accounts. The responsibilities of this role include customer relationship management, contract negotiation, strategic planning, and data analysis to determine optimum program goals ensuring revenue and market share targets are met. The Key Account Manager will foster a team selling environment working with and reporting regularly to multiple internal and external stakeholders as required.


Job Responsibilities:

  • Manage revenue, market share growth and retention within assigned Travel Agency partners currently contracted by WestJet
  • Establish and develop relationships with Travel Agencies within a defined portfolio
  • Maintain competitive and industry knowledge base of product and service offerings and provide strategic recommendations.
  • Project management as required to support individual partners or WestJet objectives.
  • Analysis of performance and fulfilment reporting to influence Agency behavior
  • Create strategic plans aligning with key performance indicators to successful execution to drive partner results.
  • Provide accurate and timely reporting to WestJet leadership
  • Ensure personal targets and Key Performance Indicators are met
  • Prepare and deliver proposals & presentations to Travel Executives.
  • Lead Contract negotiations, cost of sale and contract management
  • Attend industry events, tradeshows, and Partner events
  • Work with various departments internally including (Corporate Sales, Marketing, Revenue Management, Sales Development, Loyalty and
  • Network Planning) to provide support to Agency partners and WestJet objectives.
  • Manage Partner Marketing funds, incentives, and promotional programs
  • Promote WestJet products through incentive offers to Agency partners and drive awareness and education.

Job Requirements:

  • Proven ability to work in a fast paced, dynamic environment
  • Demonstrated ability to present ideas clearly and effectively and creatively problem solve
  • Excellent written and oral communication skills
  • Strong knowledge of reporting tools (DDS, GDS, PRISM, Tableau, Excel etc.)
  • Highly organized in prioritizing work and multi-tasking and demonstrates a strong sense of urgency
  • Ability to move effectively through the consultative selling process
  • Proven ability to balance the needs of the Guest and WestJet while being results-focuse
  • Ability to deliver engaging presentations to Travel Executive audiences
  • Ability to travel
  • Please note this position is eligible for Sales Compensation Plan Bonus
  • Relevant post-secondary education
  • 5 years’ account management experience with a strong Business to Business sales and negotiation background
  • Strong negotiation and analytical skills
  • Ability to key account manage by development of a strategic account business plans

Job Details:

Company: WestJet

Vacancy Type: Full Time

Job Location: Canada

Application Deadline: N/A

Apply Here


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