Wednesday , February 8 2023

Wells Fargo Jobs in Roanke – Teller 20 hour

Website Wells Fargo

Job Description:

Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.

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Job Responsibilities:

  • Introduces customers to other Wells Fargo team members, as appropriate, to proactively help meet their financial needs.
  • Maintains a cash drawer, including cash handling and balancing.
  • Engages in conversation with customers by actively listening and asking questions.
  • Follows policies and procedures to minimize risk.
  • Informs customers of self-service digital options (as appropriate) to make banking easier for them.
  • Assists customers by providing exceptional customer service, accurately and efficiently processing their transactions.
  • Spends majority of time spent completing Teller transactions for customers.

Job Requirements:

  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Ability to interact with integrity and professionalism with customers and team members
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Cash handling experience
  • Experience working with others on a team to meet customer needs
  • Ability to follow policies, procedures, and regulations
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Customer service focus with experience handling complex transactions across multiple systems
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent and able to prioritize in a fast paced environment
  • Ability to stand for extended periods of time
  • Ability to work weekends and holidays as needed or scheduled

Qualification & Experience:

  • 1+ year of experience interacting with people, demonstrated through work, military, or education

Job Details:

Company: Wells Fargo

Vacancy Type:  Full Time

Job Location: Ames, IA, US

Application Deadline: N/A

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