Sunday , January 29 2023

WA Careers – EDL Licensing Services Representative

Website State of Washington

Job Description:

This is a customer facing position that requires being able to physically work at a Licensing Services Office.
This position includes an in-training plan and will be filled at the LSR 1 level (Starting salary is $3067/monthly; Salary Range 39). Upon successful completion of 6 months of employment with the Department of Licensing, you will receive a 5% salary increase. Upon successful completion of the training plan, you will be placed at the LSR 2 level ($3370 – $4398/monthly; Salary Range 43).
Upon completing training and certification, you will be authorized to issue Enhanced Drivers Licenses (EDL), which will result in a 10% pay increase.
This position works a Tuesday through Saturday schedule.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. In addition, an acceptable finger-print based criminal history background check is also required for this position, as a condition of employment. Fingerprints will be used to check the criminal history records of the FBI. You will have the capability to review and challenge any record through the FBI.
Verified reliability and malfeasance check for previous five years of employment.

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Job Responsibilities:

U.S. Citizenship.
Five years of licensed driving experience (please note, time with a learners permit does not count towards your licensed driving experience).
Valid Washington State Driver license with no restrictions other than corrective lenses (or the ability to obtain one upon hire).
Two years of experience providing customer service to the public.
Typing speed of 30 words per minute (please note, proof is required upon applying).
One year of experience using electronic systems and form templates to input data, navigate between multiple forms and screens, edit information and save completed work.
Demonstrated consistently progressive career development.
Acceptable or clear finger-print based criminal history background check. Fingerprints will be used to check the criminal history records of the FBI. You will have the capability to review and challenge any record through the FBI.

Job Requirements:

  • Experience working in a licensing services office (any state).
    Experience handling cash including receiving cash, making change, and counting down tills.
    Experience evaluating complex information to ensure accuracy and verifying compliance with rules, laws, policies, procedures or eligibility requirements to receive a product of service.
    Experience explaining rules, policies and/or procedures as a daily function of the job.
    It is important to note that salary offers are based on qualifications relevant to the position. It is in your best interest to be specific with regard to how you meet and/or exceed each of the qualifications above.

Job Details:

Company: State of Washington

Vacancy Type:  Full Time

Job Location: Kennewick, WA, US

Application Deadline: N/A

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