Website City of Waco

Job Description:

PRIMARY DUTIES: Under basic supervision, assists Waco-McLennan County Public Library (WPL) patrons with locating items, check-out and return of library materials and other customer services. Library Assistants are responsible for providing quality services to the public. They assist patrons in a friendly and a timely manner both in person and by telephone.


Job Responsibilities:

  • Use library automated system to check materials in/out, process holds, register new borrowers and collect fines/fees.
  • Assist patrons with the use of library equipment, including the copier, fax, online catalog and public computers.
  • Assist patrons with reference and readers’ advisory questions.
  • Shelves library materials.
  • Assist patrons with locating material.
  • Assists in keeping the library neat and orderly.
  • Assist with opening and closing procedures of the library.
  • Must follow ALA principles and guidelines as they pertain to censorship and confidentially.
  • Duties may vary according to job assignment.
  • Performs other related and assigned duties as required.
  • Driving is essential.

Job Requirements:

  • City policies and procedures.
  • Customer service principles and practices.
  • Computer use. Enters and retrieves data in automated records management systems.
  • Cash handling.
  • Knowledge of and commitment to excellent customer services.
  • General knowledge of the library’s service and collections.
  • Ability to quickly and accurately sort by alphabetical, numerical, chronological, or Dewey Decimal order.
  • Working knowledge of computers required.
  • Knowledge of cash handling procedures
  • Ability to multi-task and work with frequent interruptions.
  • Ability to work cooperatively and interact with people of various personalities and ages in a variety of situations.
  • Ability to understand and follow oral and written instructions.
  • Flexible, adaptable and able to flourish in a changing environment.
  • Cross-training in order to perform other duties and responsibilities is required.

Job Details:

Company: City of Waco

Vacancy Type:  Full Time

Job Location: New York, NY, US

Application Deadline: N/A

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