Toyota Careers – Leave of Absence and Accommodation Manager

Job Description:

Toyot’s Human Resources Department is looking for a passionate and highly motivated Leave of Absence & Accommodation (LOAA) Manager.

The primary responsibility of this role is to develop and lead the LOAA team to ensure compliance, administration, and implementation regarding the enterprise-wide leave management system.

Reporting to the Senior Manager, Benefits, the person in this role will support the One Toyota Benefits department’s objective to attract, develop, motivate, and retain a diverse, productive, and passionate workforce.

Job Responsibilities:

• Escalation to designated backup for staff as needed.
• Partner with the Payroll leaders to coordinate support; ensure seamless customer service for escalated issues.
• Identifying needed technology and optimizing system functionality.
• Coach critical thinking and application in terms of Leaves and ADA Accommodations.
• Developing and optimizing relevant workflows and maintenance and further development of KPIs to measure performance and productivity.
• Responsible for action plans related to KPIs when not meeting targets.
• All other job-related duties as it relates to the job function or as delegated by the management team.
• Provide operational HR/LOAA support to the management team including assessing and making recommendations pertaining to HR/LOAA administrative related matters, including ADA accommodations and operationalizing government-mandated sick leave.
• Delivers a high degree of customer service to all stakeholders.
• Maintain system policies and procedures in conjunction with the HR Compliance team.
• Works in a group setting and mentors subordinates.
• Responsible for department payroll tasks related to current team members.
• Creating applicable forms and templates, resources to continue to improve the experience of the employee during a leave of absence.
• Partner with field HR to ensure that communications are consistent, and ADA interactive processes are completed in a timely manner.
• Manage communications and training plan rollouts for all users and stakeholders.
• Maintain and enhance Workflow Templates for different state/federal LOAA work rules.
• Evaluates reports, decisions, and results of department in relation to established goals; recommends new approaches, policies, and procedures to drive continual improvements in the efficiency of department and services performed.
• Identify legal requirements and government reporting regulations affecting human resources leave of absences/ADA/Local/State Sick Leave functions and ensures its policies, procedures, and reporting are in compliance.

Job Requirements:

• Strong project and change management skills
• Ability to clearly document problem identification, progress notes, and resolution, including providing feedback to customers and managers/supervisors regarding existing issues within departmental guidelines
• A positive, service-oriented attitude, willingness to go “above and beyond” in support of the internal clients
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience with HR systems including payroll and timekeeping
• Experience handling day-to-day claims involving short and long-term disability, FMLA, and various state and local leaves
• Experience with organizing, planning, and executing large-scale projects from the envisioning state through to implementation, involving internal personnel, contractors, and vendors
• Ability and willingness to travel up to 25% of the time
• Solid experience with LOAA administration, and knowledge of related state and federal employment laws and regulations
  Excellent written and verbal communication skills
• Excellent analytical and research skills
• Proven ability to maintain strict confidentiality
• Successful experience developing and leading a team
• Knowledge across multiple human resources disciplines including payroll and benefits
• Bachelor’s Degree or equivalent LOA work experience
• Experience working with CFRA, ADA, and Worker’s Compensation
• Experience managing various leave of absence or accommodation related projects
• Experience working with a third-party administrator in the leave of absence space
• Experience with multiple affiliate process alignment
• Demonstrated experience administering change control for multiple programs within a fast-paced, everchanging environment
• Ability to formulate and present recommendations that improve business processes, enhance user experience, or reduce operating expenses

Job Details:

Company: Toyota

Vacancy Type:  Full Time

Job Location: New York, NY, US

Application Deadline: N/A

Apply Here

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