Tesla Hiring – Scheduling Specialist

Job Description:

As a Specialist on the Scheduling team, you will work as a vital member of the Energy Products Division focusing specifically on customer experience, schedule efficiency and logistics. Your primary goal is to provide exceptional customer service while establishing the most efficient schedule for our installation, survey, and service crews. Scheduling Specialists are also Tesla product experts.

Job Responsibilities:

• Support operations leadership daily and maintain full ownership of the production schedule
• Problem solve unique logistical situations as they arise
• Use and promote excellent customer service soft skills
• Independently utilize knowledgebase and other tools to perform tasks with minimal oversight
• Assess, understand, communicate, and provide solutions to operational and customer experience hurdles to Scheduling Team leadership
• Go above and beyond by taking responsibility for job flow and customer experience
• Populate schedules by calling, texting, and/or emailing customers
• Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience

Job Requirements:

• Detail-oriented, extremely organized and process oriented
• Professional, customer-focused approach to completing assignments and representing Tesla
• Highly proficient with desktop applications such as MS Office and internet browsers
• Bachelor’s degree or at least 2 years related work experience in a customer service role, project management/coordination,
• electrical project experience and/or general construction knowledge preferred
• Exceptional interpersonal and persuasion skills
• Self-directed and an independent thinker

Job Details:

Company: Tesla

Vacancy Type:  Full Time

Job Location: Ft. Pierce, FL, US

Application Deadline: N/A

Apply Here

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