Standard Chartered Jobs – Relationship Manager, Priority

Website Standard Chartered

Job Description:

We are a leading international bank focused on helping people and companies prosper across Asia, Africa, and the Middle East. To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviors – do the right thing, better together, and never settle – as well as our brand promise, Here for good. We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realize their full potential and make a positive contribution to our organization. This in turn helps us to provide better support to our broad client base.

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Job Responsibilities:

  • Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.
  • Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
  • Manage the portfolio to de-risk against attrition and achieve stability of book.
  • Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
  • Coordinate customer events for the cluster along with the product team
  • Serve as the one-point contact to the High Net Worth customers of the Bank
  • Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment
  • Achieve the Targets set in terms of product mix
  • Induction of all new customers brought in by the Branches & Direct Sales team.
  • Achieve “best in class” productivity in order to maximize the efficacy of the sales process.
  • Aggressive Sales call plans to acquire large prospective customers through referrals.
  • Ensure coverage of customer base in accordance with the approved contact plans.

Job Requirements:

  • Able to pick up new concepts quickly
  • Able and excited about going out to meet new customers
  • Competitive awareness & benchmarking
  • Management Information Skills
  • Good Interpersonal Skills
  • Customer and Service Orientation
  • Excellent communication, interpersonal & relationship building skills
  • Banking knowledge

Qualification & Experience:

  • Extensive sales experience (2 to 5 years)

Job Details:

Company: Standard Chartered

Vacancy Type:  Full Time

Job Location: Coimbatore, Tamil Nadu, IN

Application Deadline: N/A

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