Spirit Careers – Supervisor, Inflight Base (MCO)

Job Description:

Here at Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on Earth!

Imagine being a Team Member in an organization introducing 100’s of new aircraft that will double our fleet while scaling the organization’s people, process, and technology infrastructure. Investing in a Rock Star like you will not only make an immediate impact on the business but help us continue building a bench of future leadership. Our Team Members develop their careers rapidly while building key skills that drive long-term success.

Job Responsibilities:

• Ensure the welfare of each other and our guests is an ongoing safety practice.
• Anticipate the needs of each other and our guests by exceeding expectations in attentiveness.
• Provide a professional, friendly and seamless experience.
• Show respect for each other’s and our guest’s time.
• Achieve and improve performance of daily operations by monitoring flight attendant delays and cancellations attributed to Inflight.
• Conduct second level research on all incidents, customer complaints and reports requested and follows through with appropriate progressive discipline.
• The ultimate resource for flight attendants by being the liaison between the flight attendants and all other departments via Help Desk. (Examples include, but are not limited to: assisting with FMLA application, handling crew pay/scheduling questions or concerns, directing inquiries to the appropriate parties within the organization).
• Responsible for tracking reliability, issuing discipline, conducting NOIs, and issuing resolution letters in a fair, consistent, and timely manner.

Job Requirements:

• High School Diploma required; Bachelor’s degree preferred.
• Two (2)+ years’ experience as a Flight Attendant.
• At least one (1) or more years of prior management experience.
• Estimated 50% travel time.
• Thorough knowledge of Microsoft products such as Excel, Outlook, Word, and PowerPoint, as well as a thorough knowledge of Citrix. Ability to utilize all available technology to create, edit and maintain all necessary information.
• An intermediate understanding of all applicable Federal Aviation Regulations and how they apply to our daily operations.
• An understanding of a Flight Attendant’s role and daily job duties, as well as Flight Attendant Collective Bargaining Agreements.
• Advanced understanding of Company policies/procedures as well as the Inflight Performance Management Policy.
• Must be able to display the utmost professionalism, confidentiality, and good judgment at all times.
• Ability to interact with crewmembers, fellow supervisors, and management in a positive and constructive manner.
• Adapt to various work schedules and times. Must be able to adjust thought processes to coincide with the growth and development of the industry, as well as the company.

Job Details:

Company: Spirit Airlines Careers

Vacancy Type:  Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

Apply Here

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