Spirit Careers – Trainer, Guest Services

Job Description:

Here at Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on Earth!

Imagine being a Team Member in an organization introducing 100’s of new aircraft that will double our fleet while scaling the organization’s people, process, and technology infrastructure. Investing in a Rock Star like you will not only make an immediate impact on the business but help us continue building a bench of future leadership. Our Team Members develop their careers rapidly while building key skills that drive long-term success.

Job Responsibilities:

• Team-driven: Your leaders will be right beside you to mentor, share ideas, and collaborate. Peers and leaders are valuable contributors.
• The Sky is No Limit: Our constant growth means boundless career opportunities. There is no limit to how fast and how far you can grow within this organization.
• The Giving Spirit: We are committed to giving back to the communities where we live and work.

Job Requirements:

• Develop, maintain, and deliver curriculum that includes lesson plans, new hire and recurrent training, regulatory and new product training.
• Monitor Team Member participation and progress throughout the training process.
• Provide direct feedback and coaching for success.
• Document and report behavioral/class disruptions/attendance issues to Leadership.
• Provide familiarization training and on-site support to include: setup of training records, organization of station files in FLL, onsite training, and practice sessions.
• Complete record-keeping (when not electronic), and ensure full compliance with all regulations.
• Act as a liaison with the management team to ensure that all business operations are in line with policies and procedures.
• Create, modify, update, and implement the station’s training procedures.
• Plan and create programs that will develop awareness and understanding of compliance issues.
• Develop feedback mechanisms to ensure that employees understand the training content and can put the instruction into practice.
• Develop training aids to give to employees to reinforce the messages from the training courses.
• Maintain comprehensive records of training for individuals or departments and regularly provide reports to department leadership.
• Submit training records to regulators as part of an audit to demonstrate compliance.

Job Details:

Company: Spirit Airlines Careers

Vacancy Type:  Full Time

Job Location: Miami, FL, US

Application Deadline: N/A

Apply Here

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