Monday , February 6 2023

Signature Careers – Duty Manager

Website Signature Flight Support

Job Responsibilities:

  • Provide day to day leadership and direction to deliver consistent, safe, reliable operations and service
  • Lead and direct all service deliveries and provide service recovery when necessary
  • Conduct accident investigations to determine root causes, including all reporting involved with the incident.
  • Administer the Computer Based Training program for the base, as well as any on the job training needed.
  • Correspond with customers regarding various issues such as tenant relations and transient sales
  • Lead and conduct shift briefings with subordinate supervisors and employees
  • Oversee fuel quality control activities at the base
  • Perform leadership functions such as conducting annual reviews, making hiring decisions, and managing performance of direct reports.
  • Ensure base shift scheduling matches customer demand
  • Acts as company liaison in matters related to the airport community
  • Maintain relationships with vendors
  • Oversight of GSE and facility maintenance operations
  • May perform tasks such as time and attendance administration, and processing new employees
  • Other duties as requested or assigned
  • Ensure a culture that promotes safety through daily observation, shift briefings, routine audits, maintenance of SHEBBA, monthly safety meetings, training and documented safety procedures. Formulate procedures for use in event of aircraft accidents, fires or other emergencies
  • Ensure a culture that promotes customer loyalty by creating an environment of increased employee engagement
  • Comply with and ensure accountability for Company policies and procedures related to customer service standards, ramp, safety, and security procedures
  • Meet, greet, and assist customers with hotel reservations, ground transportation, catering and other services
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Job Requirements:

  • Frequently required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
  • Occasionally required to lift and/or move up to 50 pounds
  • Read, write and fluently speak and understand the English language.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
  • Must possess strong interpersonal, oral and written communication skills.
  • Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Bachelor’s Degree from a four-year college or university or five (5) to ten (10) years related experience and/or training; or equivalent combination of education and experience.
  • Must possess a valid state driver’s license.

Job Details:

Company: Signature Flight Support

Vacancy Type:  Full Time

Job Location: Seattle, WA, US

Application Deadline: N/A

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