Shawbrook Bank Jobs in Birmingham – Sales Support Coordinator

Website Shawbrook Bank

Job Description:

Shawbrook is a specialist UK lending and savings bank founded in 2011 to serve the needs of SMEs and individuals in the UK with a range of lending and savings products. We differentiate ourselves by concentrating on markets where our specialist knowledge and personalised approach to underwriting offer us a competitive advantage. This supports attractive stable returns and sustainable growth and also benefits businesses and consumers in parts of the market which continue to be poorly served by traditional high street banks. Fundamental to our success is a relationship focus which puts the interests of our customers and business partners at the heart of everything we do, built on a culture which stresses the use of our experience and judgement to make decisions that balance risk, return and customer need.  The Sales Support Coordinator will be responsible for the essential administration for the Block Discounting portfolio whilst maintaining relationships with clients. You will be responsible for the in life management of all contracts in the portfolio including ensuring data is accurate, arranging for contractual documentation to be signed in a timely manner, registering Companies House charges, allocating payments on behalf of Finance and assisting with regular system testing.


Job Responsibilities:

  • Arrange and complete the registration of Block Discounting contractual documentation at Companies House.
  • Monitor and satisfy charges registered at Companies House including arranging and overseeing execution of Deed of Release if required.
  • Involved with system upgrade regression testing as well as testing on new systems and processes.
  • Identifying, designing and request new system reports as they become required by the business or clients.
  • Provide a professional, friendly and efficient service to all internal and external customers ensuring that requests are actioned and responses are communicated promptly.
  • Provide Block customers with a main point of contact for all their queries and requests. E.g. Balance reports.
  • Maintain Block customer accounts and files making sure they are up to date with the latest accounts/management info and audit info.
  • Security documentation to be kept up to date using Companies House Information and credit reference agencies reports.
  • Assist in the management of the collections of assigned portfolios, ensuring accurate records are maintained.
  • Assist management on a daily basis.

Job Requirements:

  • A proven background in a sales support environment – essential
  • Excellent accuracy and attention to detail

Qualification & Experience:

  • Experience of processing/managing contractual agreements and documentation – essential
  • Experience of processing payments

Job Details:

Company: Shawbrook Bank

Vacancy Type:  Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

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