South Carolina Employment – Bilingual Contact Center Representative

Job Description:

Job Responsibilities:

This position reports to the Unemployment Insurance Division in Charleston. Incumbent will serve as a dedicated customer service representative responsible for answering inbound calls from claimants, employers, and other stakeholders. Provides general information and guidance in reference to agency operational procedures and guidelines.

Job Requirements:

A high school diploma and at least one year of relevant experience in a contact center, insurance, and/or customer service.  The ability to speak and write in Spanish and English.

A Bachelor’s degree and experience in a high volume contact center.

Job Details:

Company: State of South Carolina

Vacancy Type:  Full Time

Job Location: Charleston SC, US

Application Deadline: N/A

Apply Here

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