Website State of South Carolina
This position reports to the Unemployment Insurance Division in Charleston. Incumbent will serve as a dedicated customer service representative responsible for answering inbound calls from claimants, employers, and other stakeholders. Provides general information and guidance in reference to agency operational procedures and guidelines.
A high school diploma and at least one year of relevant experience in a contact center, insurance, and/or customer service. The ability to speak and write in Spanish and English.
A Bachelor’s degree and experience in a high volume contact center.
Company: State of South Carolina
Vacancy Type: Full Time
Job Location: Charleston SC, US
Application Deadline: N/A