Santander Jobs – Customer Service Adviser

Website Santander

Job Description:

For our customers, you’ll be more than just the friendly face of Santander. You’ll be a listener and problem solver. It’s what makes this role so rewarding. Whether you’re helping someone with a simple cash transaction or protecting your customers against fraud and scams, you’ll never know what the next challenge will be. Just as no two customers here are the same, no two days will be either. What’s not in doubt is that you’ll have plenty of support. Life in a branch can be busy and challenging, so we’re a close-knit team. We take each other seriously too. If you have an idea about how we can improve things, we want to hear it. You’re the eyes and ears of our business after all.


Job Responsibilities:

  • Acting as the first point of contact for customers in branch
  • Developing your knowledge of services and products to help our customers
  • Identifying new ways to improve the customer experience
  • Assisting with day-to-day transactions, queries and servicing
  • Building relationships and finding solutions

Job Requirements:

  • Proven experience in a customer service role
  • Real desire to go above-and-beyond for customers
  • Team player with a flexible, can-do approach to work
  • Excellent listening and communication skills
  • Computer and numeracy skills

Job Details:

Company: Santander

Vacancy Type:  Full Time

Job Location: Leeds, England, UK

Application Deadline: N/A

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