RSPCA Jobs in Manchester – Manager Assistant

Job Description:

To ensure the smooth day to day running of the shop. To maximise shop sales, achieve sales targets, control shop expenses, recruit and motivate a team of volunteers, and understand and practice good customer service, whilst working within Branch and Society policies, and promoting the work of the RSPCA. It is a physical role. Profits from the shop directly fund our work helping local animals so this is an outstanding opportunity for someone with empathy for the RSPCA’s principles to make a real difference to animal welfare.

Job Responsibilities:

• To maximise shop sales through proactive stock generation, optimum pricing. To manage stock rotation/collection between all shops
• To recognise and implement opportunities for additional income
• To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of the Branch at all times
• To be responsible for opening and closing the shop at the agreed times, and ensuring opening hours are strictly adhered to
• Ensure shop is fully manned during opening times including holidays and sickness
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards
• To successfully delegate tasks to staff according to their strengths. To identify and address training needs of staff, such as use of tills
• To encourage donors of goods to enrol on Gift Aid
• To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively
• To comply with all current legislation in regard to Health and Safety and Data Protection

Job Requirements:

• Appreciation and understanding of retail operations
• Significant knowledge and understanding of high street retail fashion
• Solid experience of managing a diverse team of people
• Excellent communicator
• Highly motivated with drive and enthusiasm
• Creative thinker able to generate new ideas and initiatives
• Organised and a self-starter

Qualification & Experience:

• A minimum of 2 years’ experience of working in retail
• GCSE English and Maths
• Full driving licence and own transport

Job Details:

Company: RSPCA

Vacancy Type:  Full Time

Job Location: Manchester, GB

Application Deadline: N/A

Apply Here

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