Wednesday , February 8 2023

RSPCA Jobs in Manchester – Manager Assistant

Website RSPCA

Job Description:

To ensure the smooth day to day running of the shop. To maximise shop sales, achieve sales targets, control shop expenses, recruit and motivate a team of volunteers, and understand and practice good customer service, whilst working within Branch and Society policies, and promoting the work of the RSPCA. It is a physical role. Profits from the shop directly fund our work helping local animals so this is an outstanding opportunity for someone with empathy for the RSPCA’s principles to make a real difference to animal welfare.


Job Responsibilities:

  • To maximise shop sales through proactive stock generation, optimum pricing. To manage stock rotation/collection between all shops
  • To recognise and implement opportunities for additional income
  • To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of the Branch at all times
  • To be responsible for opening and closing the shop at the agreed times, and ensuring opening hours are strictly adhered to
  • Ensure shop is fully manned during opening times including holidays and sickness
  • To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards
  • To successfully delegate tasks to staff according to their strengths. To identify and address training needs of staff, such as use of tills
  • To encourage donors of goods to enrol on Gift Aid
  • To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively
  • To comply with all current legislation in regard to Health and Safety and Data Protection

Job Requirements:

  • Appreciation and understanding of retail operations
  • Significant knowledge and understanding of high street retail fashion
  • Solid experience of managing a diverse team of people
  • Excellent communicator
  • Highly motivated with drive and enthusiasm
  • Creative thinker able to generate new ideas and initiatives
  • Organised and a self-starter

Qualification & Experience:

  • A minimum of 2 years’ experience of working in retail
  • GCSE English and Maths
  • Full driving licence and own transport

Job Details:

Company: RSPCA

Vacancy Type:  Full Time

Job Location: Manchester, GB

Application Deadline: N/A

Apply Here

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