Website Ralphs Grocery Company
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
- Stay current with present, future, seasonal and special ads.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Inform customers of General Merchandise specials.
- Grocery Clerk (General Merchandise) recommends general merchandise items to customers to ensure they get the products they want and need.
- Review “sell by” dates and take appropriate action.
- Label, stock, and inventory department merchandise.
- General Merchandise Clerk will gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Grocery Clerk (General Merchandise) will be able to offer product samples to help customers discover new items or products they inquire about.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Customer Service skills
- Effective communication skills
- Retail Experience is preferred but not necessary
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
Company: Ralphs Grocery Company
Vacancy Type: Full Time
Job Location: San Diego, CA, US
Application Deadline: N/A