Wednesday , February 8 2023

Nationwide Careers In Columbus – Coordinator, Process Management

Website Nationwide

Job Description:

This team receives file referrals from claims, evaluates the information provided with the referral, communicates with both claims and the Nationwide Trial Division (NTD) offices related to the referral, creates a case file, inputs file information into our file management system, organizes and saves information to the case files, and tracks incoming files. Associated duties for this role include written communication, verbal communication, data input, research, document creation and work tracking.

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Job Responsibilities:

  • Evaluation of litigation referrals from claims including, but not limited to, referrals resulting from the initiation of lawsuits filed against Nationwide insureds, requests for pre-litigation investigation and assistance by NTD attorneys, and requests to secure court approval of pending or completed settlements.
  • Documents created may include, but are not limited to, the creation of a New File Intake Sheet, an internal Nationwide Trial Division document shared with NTD Managing Trial Attorneys.
  • Email communication with Nationwide claims representatives and litigation specialists, as well as email communication with NTD Managing Trial Attorneys and NTD staff.
  • Verbal communication with Nationwide claims representatives and litigation specialists, as well as verbal communication with NTD Managing Trial Attorneys and NTD staff.
  • Workflow tracking including, but not limited to, the number of referrals received; tracking of written and verbal correspondence with claims representatives, litigation specialists, NTD managing trial attorneys and staff; and tracking of completed file setup in Legal Files system.
  • Data input including, but not limited to, input of all relevant referral information into the Legal Files matter management system necessary to complete a new file setup. This information is provided from Nationwide claims via a standard Legal Referral form and any available litigation pleadings.

Job Requirements:

  • Knowledge of law practice, insurance basics, office practices. Required ability to move between multiple computer programs and pages, input data, compose emails. Good verbal and written communication skills, data input and Office suite program fluency.

Qualification & Experience:

  • At least 2 years in a professional environment, preferably in insurance law or another legal practice. 2 years’ experience working with computer systems and data.

Job Details:

Company: Nationwide

Vacancy Type:  Full Time

Job Location: Columbus, OH, US

Application Deadline: N/A

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