
Website National Trust
Job Description:
Working within a bustling atmosphere as part of passionate team this role as a Service Assistant plays a core part in providing fantastic customer service. Do you enjoy helping people and providing a great service?
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Job Responsibilities:
Visitors are a vital part of what we do. As the Service Assistant it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day. In this role, you’ll be;
- Working alongside a big staff team and volunteers in delivering outstanding customer service across the property
- Working across our welcoming and admitting visitors to the property, providing information and orientation
- Working on our property tills selling admission tickets, processing payments of activities and events and promoting our Growing Support strategy (Memberships/Donations/Fundraising)
- Promote events, offers, products and benefits of actively supporting the National Trust
- Support in the delivery of events at times throughout the year
- Support across the property/portfolio when required
Job Requirements:
- Excellent customer service skills
- A willingness to learn new skills
- A can-do attitude
- Genuine enthusiasm for working with people
- Ability to work well in a team or on your own
- Good understanding of the National Trust and what we do
Job Details:
Company: National Trust
Vacancy Type: Part Time
Job Location: Liverpool, GB
Application Deadline: N/A
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