Monzo Application – Head of Data Science

Job Description:

We’re looking for a Head of Data Science for our CRM team to help build the bank of the future. We’re looking for a talented data leader to own everything data related for our end to end direct to customer marketing approach. You’ll help shape the framework for optimising CRM campaigns, developing the experimentation approach that will allow us to balance message frequency, business outcomes and user friction.

Job Responsibilities:

• Lead developing our experimentation approach and tooling to understand the causal relationships between our CRM activity and product KPIs
• Own responsibility for building a full reporting suite of all CRM metrics, including message engagement across email, in app messaging, outcome metrics (product awareness and adoption) as well as do not harm metrics (like marketing unsubscribes).
• Be a key leader in building a discipline of exceptional data scientists working on making Monzo world class at tackling operations problems
• Scope and hire a full CRM analytics function, working with data discipline leads to build a cross functional data team inclusive of machine learning engineers, analytics engineers
• Build close relationships with the senior marketing leadership, promoting visibility of the performance of CRM
• Have the opportunity to manage exceptional Data Scientists and help their career progression and development

Job Requirements:

• You have exposure to direct to customer marketing
• You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities
• You have experience working on a product analytics role and have conducting large scale A/B experiments
• You’re familiar with using a variety of Data Science tools (from business intelligence, experimentation and causal inference through to machine learning), and coding languages (Python and SQL). You know when to pick the right tool, and can help others do the same
• You’ve worked closely with machine learning teams and have a good understanding of how machine learning can be applied to CRM
• You have multiple years of experience in data, working as a Lead Analyst or Data Scientist
• You have experience working together and collaborating with senior business stakeholders and product teams
• You consider yourself an empathetic leader and have experience managing data scientists and you really enjoy that part of the job

Job Details:

Company: Monzo Bank

Vacancy Type:  Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

Apply Here

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