Jobs at Monzo – Crime Specialist

Website Monzo Bank

Job Description:

This role is a senior role within our fin-crime customer operations team, so we are looking for experienced and confident subject matter experts. You will split your time between handling specific activities such as reviewing high value SARs, dealing with the most complicated transaction monitoring reviews, doing quality assurance and training and coaching more junior members of the team. You’ll also be the main point of escalation for complex queries.


Job Responsibilities:

  • Investigating the most complex high risk account activity
  • Reviewing high value SARs
  • Conducting quality assurance on work performed by others in the team
  • Training and coaching more junior financial crime customer operations team on specific knowledge areas
  • Testing policies/processes for new products/markets/operational workflows
  • Dealing with escalations, such as complex transaction monitoring reviews and sanctions screens
  • Dealing with sensitive law enforcement or regulatory requests

Job Requirements:

  • You ideally have gained several years of experience completing operational financial crime tasks, such as transaction monitoring reviews, writing SARs and/or completing sanctions reviews
  • You have excellent decision making skills and are able to make decisions autonomously without escalation
  • You are able to identify areas for improvement and can provide solutions
  • You are passionate about Monzo and putting customers first whilst also fighting financial crime
  • You enjoy working efficiently and independently in a fast-paced, high-volume environment
  • You have experience coaching more junior team members on how to complete financial crime tasks

Qualification & Experience:

  • UK current accounts or business banking experience

Job Details:

Company: Monzo Bank

Vacancy Type:  Full Time

Job Location: Swansea, Wales, UK

Application Deadline: N/A

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