Ministry of Justice Careers – Operational Support Grade

Website Ministry of Justice

Job Description:

It takes teamwork to support our prisons.
As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services – everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work shifts and nights to keep things running. Unlike our prison officers, your contact with offenders is limited, although depending on the particular prison you may interact with offenders occasionally.
You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

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Job Responsibilities:

  • gate/portal duties: ensure the secure entry and exit of staff, visitors, vehicles; carry out searches of staff, prisoners, visitors, contractors and vehicles; issue and collect staff keys/radios
  • control room: operate the establishment radio system and monitor CCTV ensuring all suspicious activities are reported
  • visits: book visits; identify and process visitors on their arrival, escort them if required
  • censors/correspondence: monitor/log mail and report any illicit or contraband items, maintaining the preservation of evidence
  • night duties: ensure cell doors are locked/secure and all prisoners are safely accounted for
  • reception: assist in supporting appropriate tasks in reception; photograph prisoners; collate documentation for the property process; search/x-ray incoming prisoner property and parcels; receive items for prisoners and check all seals are intact on property storage
  • prisoner supervision: supervise prisoners as required; undertake prisoner clothing/property exchange and assist officers with free flow movement
  • food delivery: food trolley delivery and collection, which may involve the use of an electric tug vehicle

Job Requirements:

  • All candidates are subject to security and identity checks prior to taking up post
  • All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within NOMS
  • All staff are required to declare whether they are a member of a group or organisation which the Prison Service considers to be racist

Working for the Civil Service
A Great Place to Work for Veterans’
The ‘Making the Civil Service a Great Place to work for veterans’ initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit:
https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Job Details:

Company: Ministry of Justice

Vacancy Type:  Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

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