Metrolinx Student Jobs – Business Analyst

Website Metrolinx

Job Description:

Our PRESTO’s Solutions and Technology Office is seeking a Business Analyst to work closely with the Business Transformation and Procurement Program Management team to identify and clarify business requirements to successfully deploy proper systems solutions by acting as a key liaison with business units to ensure full business participation in procurement/TOM projects and recommending priorities to mitigate implementation risks on significant projects.


Job Responsibilities:

  • Monitors project documentation and implementation procedures to meet corporate and industry standards and enable intended benefits to be realized
  • Uses testing period to mitigate risks and save time and money in implementation
  • Assists in developing business training needs
  • Identifies and facilitates development of documentation for new and modified business policies and procedures (e.g. standard operating procedures (SOPs) and workflows) to ensure effective implementation of technology solutions
  • Influences procurement and investment decisions by recommending best solutions for business needs and identifying areas of waste or duplication
  • Provides subject matter expertise to non-IT business leaders, partners and project team members to assist with data interpretation and provide commentary for decision-making
  • Proposes improvements to automate business functions and make effective use of technology to improve the customer-service experience
  • Identifies opportunities for new technology/automation or streamlining business processes and workflows
  • Provides technical guidance and positive support during change efforts; addresses arising issues by contributing technical expertise to proposed alternative solutions
  • Generates test plans, including test scenarios, and leads business users through testing activities; reports on outcomes and recommends solutions to address identified issues
  • Collaborates with diverse stakeholders to gather qualitative and quantitative data needed for solid decision-making
  • Prepares the business office to successfully adopt system changes
  • Facilitates dialogue and discussion between the business and IT (internal and external providers), assists with prioritization between competing objectives (i.e. run meetings, focus groups, joint sessions, and workshops)
  • Models Metrolinx’s values and core competences, especially in dealings with external partners and in the handling of sensitive and confidential information
  • Acts as a resource to business leaders and HR in developing training and performance support
  • Creates stability during change to maintain operational integrity (i.e. transitional maintenance and support procedures)
  • Assists the business to prepare business cases, understand scope limitations, and manage expectations during project implementation
  • Represents the business to develop requirements and customer-focus objectives, especially during issues resolution
  • Provides cost benefit analysis to business cases
  • Develops a thorough understanding of the business goals, practices, and processes to translate them into system functionality and user-requirements that define scope and specifications

Job Requirements:

  • Post-secondary degree in Computer Science, Information Systems, Engineering, Business Process Improvement, or a related discipline – or a combination of education, training and experience deemed equivalent
  • Experience successfully deploying technology solutions in the transport or construction industry is an asset
  • Minimum four (4) years’ experience as a Business Analyst, preferably in the transport or construction industry and / or the public sector
  • Experience with computerized quantitative and analytical tools (e.g. data modeling, workflows, and business process analysis) and with MS Office (Outlook, Word, Excel, Visio, PowerPoint, Project, etc.)
  • Interpersonal, oral/written/presentation communications skills to document and present business needs, specifications, reports, project documents, and implementation plans

Job Details:

Company: Metrolinx

Vacancy Type: Full Time

Job Location: Toronto, ON, CA

Application Deadline: N/A

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