
Website Metro Bank
Job Description:
At Metro Bank we are looking for talented, entrepreneurial Store Managers who display outstanding qualities that are in keeping with our values of providing genuinely professional and amazing customer service alongside a strong emphasis on effective teamwork, professional management and inspirational leadership.
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Job Responsibilities:
- Creating fans by delivering an amazing customer service each and every day
- Have full operational responsibility of running the store
- Building relationships with the local community and businesses
- Managing the Assistant Store Managers, and having overall responsibility for the entire Store team of Cashiers and Customer Service Representatives
- Participating in events (including Kids Rock, Dogs Rule, Grand Openings, Metro Money Zone)
- Supporting colleagues in busier periods with account opening, store standards and greeting
Job Requirements:
- Passionate about providing unparalleled levels of service and convenience for customers
- Prepared to stick at something – we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
- Have previous management experience within retail banking, managing teams of 15+ FTE
- Will have been involved with the strategic development of a brand
- Will be very comfortable dealing with any people management queries
- Own full operational accountability for the Store
- Display communication skills that are second to none
- Must be 100% flexible to work a variety of shift patterns over the 7 days Metro Bank are open (including Saturdays and Sundays)
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
- Able to work and learn quickly in a fast paced, fun and dynamic environment
- Care about doing a great job and exceeding expectations with the quality of what you do
Job Details:
Company: Metro Bank
Vacancy Type: Full Time
Job Location: Leeds, England, UK
Application Deadline: N/A
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