Menzies Jobs – Passenger Service Agent

Website Menzies Aviation

Job Description:

As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct (no visible tattoos/excessive piercings).


Job Responsibilities:

  • Perform other duties as assigned
  • Comfortable lifting/moving up to 70lbs of cargo and baggage
  • Some bending, stretching, pushing & pulling
  • Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport
  • Interpret identification labels along with baggage and cargo routing tags
  • Keep a positive attitude while offering assistance
  • Ensure the safe and secure operations
  • Host self-service kiosks
  • Ensure that all work areas are organized

Job Requirements:

  • Must be available and flexible to work variable shifts including weekends and holidays
  • Prior Customer Service Experience Strongly Preferred
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting 70lbs
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Ability to work as part of a team
  • Ability to build relationships
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Intermediate Computer Skills Required
  • Ability to learn quickly
  • Must be at least 18 years of age
  • Must pass a pre-employment drug screen

Job Details:

Company: Menzies Aviation

Vacancy Type:  Full Time

Job Location: Denver, CO, US

Application Deadline: N/A

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