M and S Careers – Product Designer

Job Description:

There has never been a more exciting time to join our Digital & Data team. Why? Because we on a journey that will fundamentally change our business and how our customers shop with us both today – and in the future.

Our digital products reach millions of customers each month who shop and engage with us. Partnering with commercial and technology teams, we solve challenging problems to innovate and create value for customers. If you thrive in ambiguity, enjoy being part of a problem-solving team, and are excited by changes that can improve experiences of colleagues and customers, join us!

Job Responsibilities:

You will be involved from the initial research and discovery stages through to the final UI and visual design, ultimately shipping the product in an agile environment. Throughout this process, you will play a key role in contributing to the overall product goal.

• User research about customer needs and behaviour to help you develop design directions, and ensure we stay human-centric in our work.
• Help to organise and facilitate of workshops and collaborative design sessions to bring cross-functional teams together.
• Customer journey mapping for the journeys of M&S customers.
• Conceptualise, develop and document innovative information organisation structures, interaction designs, and navigation for digital products.
• Create stunning interfaces for web and mobile that support customer needs and bring the M&S brand to life.
• Prototype ideas for user research and communicating with colleagues.
• Work with and contribute to our design system to ensure coherent and accessible experiences.

Job Requirements:

As a great collaborator, you find surprising new ways to work effectively with colleagues, wherever they are based. Your passion for human-centric design is infectious, and you infuse your approach to your work with this passion. Pragmatic, you can see how an idea will support commercial goals, as well as being feasible within the boundaries of technology. Your interest in people and customer’s lives motivate you to go out and do your own research – be that online or in-store.

Learning and personal growth keeps you up-to-date with design tools, industry trends, and your own effectiveness in communicating and influencing. You are generous with your knowledge, sharing insights and information to contribute to the shared knowledge of your design and research team members.

Job Details:

Company: Marks and Spencer

Vacancy Type:  Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

Apply Here

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