JPMorgan Jobs – Client Service Account Manager

Job Responsibilities:

• Act as a single point of Contact for clients for all escalations and ensure adequate coverage by service teams
• Visit Clients regularly and identify opportunities to improve product adoption across various products
• Conduct regular Service review meetings and address complex inquiries and concerns from clients
• Support various transformation initiatives to enrich client experience
• Track and understand impact of the regulatory changes on our clients and proactively work with them to comply with it
• Manage KPIs, Metrics and other Country Business Objectives Education/Professional Qualifications & Skillsets:
• Understanding of Global Cash Management products
• Post Graduate degree holder with minimum 8 years of banking experience with minimum of 4 years in customer service or Sales/Relationship Management role
• Past dealing with Large Corporates and Multinational corporations a must

Job Details:

Company: JP Morgan

Vacancy Type:  Full Time

Job Location: Durgapur, West Bengal, IN

Application Deadline: N/A

Apply Here

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