Jobs in Canadian North – CUSTOMER SERVICE AGENT

Job Responsibilities:

• Record flight arrival and departure times;
• Conduct radio communications with the aircraft;
• Process baggage;
• Process claims for damaged or missing baggage;
• Administer Staff Travel and employee travel both business and pleasure;
• Maintain records as required;
• Provide load data;
• Assist the Cargo/Ramp Attendant if so required with the processing of carry-on baggage, placement of cones etc, would not be required to load plane;
• Respond to travel agency inquiries;
• Assist passengers with mobility and special needs;
• Compute fares;
• Disseminate information;
• Issue tickets and process sales reports for deposit;
• Assemble, control and transmit reservations and passenger data;
• Perform other duties and functions related to the foregoing;
• Other duties as assigned
• Process passengers;
• Make reservations;

Job Requirements:

• Willing to assist in all areas of passenger services;
• Willing to work irregular hours of operation and shift work;
• Must be familiar with all aspects paperwork/documentation for all passenger service functions;
• Must possess strong communication, and interpersonal skills;
• Proven customer service skills;
• Works well in team environment;
• Bilingual in English/French or English/Inuktut;
• Possess a knowledge of passenger check-in and baggage handling;
• High school diploma or equivalent related experience;
• 1 year of customer service experience;
• Possess a working knowledge of Sabre System;
• Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook) with high typing accuracy;
• Experience in handling passengers with mobility needs;
• Must be adept at handling multiple tasks, and prioritizing duties;

Job Details:

Company: Canadian North

Vacancy Type:  Full Time

Job Location: Yellowknife, CA

Application Deadline: N/A

Apply Here

jobsvilla.online