Monday , January 30 2023

Lufthansa Application – Lounge Coordinator

Website Lufthansa Group

Job Description:

Do you want to represent the Lufthansa Group (LHG) Premium Airlines within own lounges? Are you a proactive and customer oriented professional? If so, this job was made for you! Come and see what we have to offer!


Job Responsibilities:

  • Control F&B costs and identify measures to cut waste.
  • Provides guidance to contracted staff, their supervisor and support them in daily business.
  • Responsible for the presentation of all products, ensuring standards such as quality, quantity to keep an ongoing supplier relationships for this purpose.
  • Review regularly product quality and Lounge guests feedbacks.
  • Ensures implementation of new procedures, processes or product features and enhancements.
  • Verifies that adequate staffing levels are maintained per contracted service & gastro provider.
  • All other duties as assigned or required.
  • Entitled to orders lounge infrastructure repairs and replacements up to agreed amount with Head LCT & SM.
  • Implements new standards as definition of Lounge Expert Team & Lounge Steering Team.

Job Requirements:

  • Knowledge of Emergency Response planning and LEAN methodology preferred required.
  • Hospitality and Gastronomy knowhow.
  • English required.
  • German and/or other desirable.
  • High school diploma/GED required.
  • College degree/vocational training required.
  • Minimum 5-10 years of work experience – thereof a minimum of 5 years of demonstrated work experience in ground operations and hospitality industry (e.g. hotel, gastronomy) is required.
  • Leadership experience required.
  • Must possess permit to work in the U.S.
  • Full vaccination against Covid19 is a requirement.
  • Company may provide relocation assistance.
  • Knowledge of airport procedures and processes.
  • Group Passenger Manual.
  • Bachelor desirable.
  • Master desirable.
  • Excellent customer service.
  • CV/Resume and Cover Letter required.

Job Details:

Company: Lufthansa Group

Vacancy Type:  Full Time

Job Location: Detroit, MI

Application Deadline: N/A

Apply Here

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