Monday , January 30 2023

Jets Jobs – Flight Coordinator

Website Jet Aviation

Job Description:

As the main point of contact, the Overnight Operation Flight Coordinator is tasked with ensuring that our members enjoy a first class experience when they choose Wheels Up. This role is responsible for reviewing, actioning and responding to internal and external requests for multiple teams in their absence overnight.

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Job Responsibilities:

  • Effectively manage potential heavy email and phone call volume
  • Manage a variety of software suites while effectively scanning for pertinent and relevant information.
  • Coordinate with internal teams regarding: flight feasibility, operational concerns, weather & performance, scheduling and availability.
  • Provide prompt and concise communications to clients and internal teams with respect to all flight management including itinerary updates, flight delays and weather updates
  • Administer Crew duty on/off times with emphasis on regulatory compliance
  • Coordinate crew meals with flight crews based on scheduling needs
  • Proactively communicate and escalate operational issues as needed
  • Take ownership of issues using independent judgment and provide sound solutions to facilitate a pro-safety culture, and to ensure client satisfaction.
  • Book, cancel, and modify trip requests
  • Contact FBOs to arrange after hours, early hours, hangar space, static displays and other services
  • Flight-follow trip movements
  • Monitor for flight diversions / irregular operational concerns and effectively escalate to supervisory staff as necessary
  • Performs additional assignments and projects as required
  • Obtain slot reservations & prior permissions requests for specific airports
  • Perform nightly quality control reviews

Job Requirements:

  • Ability to work with minimal supervision
  • Ability to synthesize, prioritize and precisely execute multiple tasks under time constraints in a dynamic environment with constantly shifting priorities.
  • Respond quickly, professionally, and accurately to all internal and external correspondence
  • Excellent interpersonal, verbal, and written communication skills
  • Proficient computer skills
  • Ability to forge trusted relationships with internal and external customers
  • Background in private aviation operations with a focus on customer service, preferred
  • Ability to work a flexible schedule to fulfill shift/coverage requirements

Job Details:

Company: Jet Aviation

Vacancy Type: Full Time

Job Location: Shelton, CT, US

Application Deadline: N/A

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