Reporting to the Commercial and Operations Manager – In-Flight Retail and Senior Executives – In Flight Retail (IFR), as part of the In Flight Retail Team, the Sales and Service Trainer is responsible for driving continuous improvement in on board sales performance amongst Cabin Crew and to help permanently establish a genuine and lasting sales culture in the business through strong and effective training, development, motivation and communication.
You will deliver sales and service training for both experienced permanent Crew of all ranks and our seasonal new starters. Working under In Flight Retail you will deliver high impact service delivery and sales training, in line with current business requirements. The delivery of one to one or group sales and service performance coaching and support, at base and on line along with the delivery of In Flight Retail initiatives will be vital to the success of this role.
The successful candidate will have demonstrable experience training colleagues, previous flying experience as Cabin Crew and have proven expertise in face to face selling. You will have well developed presentation skills, be commercially aware, charismatic and able to fully connect and engage with our Cabin Crew Team.
The role will require the need for frequent travel, undertaking training and flying away from base. All candidates must hold a Full UK Driving license to be considered for the role. However the role will be based from Stansted and therefore will best suit someone in the Stansted catchment area.
Company: London, England,UK
Vacancy Type: Full Time
Job Location: Jet2
Application Deadline: N/A