Saturday , January 28 2023

JD Jobs in London – Assistant Manager

Website JD Sports

Job Description:

In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved. Furthermore, in the Manager’s absence, you will be the first point of contact, therefore you will motivate the workforce to drive sales and offer exceptional customer service while exceeding targets and maintaining the standards of the business.

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Job Responsibilities:

  • Ensure that personal appearance and standard of dress for the internal team is in line with company guidelines.
  • Deal with inquiries and complaints resolving the issue at the earliest opportunity in a professional manner.
  • Utilise in-store devices, ensuring that all team members are driving this at every opportunity.
  • Have an understanding of the Customer Service measuring programme, Customer Satisfaction Surveys
  • Develop internal staff and promote progression within the group.
  • Ensure that customers are given considerate and responsible service throughout their visit.
  • Ensure that targets are achieved and, where possible, exceeded.
  • Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.
  • Able to understand and interpret the relevant Oracle reports.
  • Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
  • Assist with store recruitment, new starter inductions, and staff training.
  • Ensure that the weekly brief has been actioned with the store
  • Monitor the Training and Development site and keep track of staff progression by the relevant

Job Requirements:

  • Strong verbal and written communication skills.
  • IT skills – Microsoft Outlook, Word and Excel.
  • Excellent Time Management skills.
  • Retail Management experience.

Job Details:

Company: JD Sports

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here

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