Ikea Careers – Kitchen Planner

Job Description:

Are you curious about life at home and co-creating the wonderful everyday with our customers? Then we have the job for you. We are looking for someone who is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience.

Job Responsibilities:

• Pro-actively interact with customers to provide the highest level of service
• Understand and utilise complex systems and selling tools, communication channels and industry know-how for each individual and different customers resulting in the best solutions that exceeds customers’ expectations.
• Maintain a high level of kitchens product and market knowledge.
• Actively keep updated with and transfer to customers and co-workers the IKEA kitchen products features, benefits and technical capabilities. Openly and honestly compare the IKEA product offer with the competition in a professional manner.
• Understand the importance of Right First Time on the customer and the IKEA brand and how you can contribute towards prevention.
• Actively promote and sell the wide range of kitchen services available in the IKEA store to help customers make informed choices
• Actively steer towards prioritised products and services
• Keep the area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Familiarity with the IKEA social and environmental commitments and know how you can contribute to sustainability.

Job Requirements:

The ideal candidate would have previous kitchen planning experience or come from a design background and have previous customer service/retail experience

• High sales steering ability, high numeracy and computer literacy skills
• The ability to pro-actively build a rapport and follow-up with your own customers
• The right attitude and behavior to inspire and actively sell the IKEA kitchen product range.
• The IKEA values accurately reflect your own values.
• A high passion for kitchens
• Enjoy working in a unique, complex, dynamic and detailed business environment.
• Desire and capacity to increase your total knowledge of the kitchens business
• Have a passion for your own personal development

Job Details:

Company:  IKEA

Vacancy Type:  Part Time

Job Location: Manchester, England, UK

Application Deadline: N/A

Apply Here

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