Handelsbanken UK Careers – Senior Product Owner

Website Handelsbanken

Job Description:

Handelsbanken is a local relationship bank with a decentralised way of working, a strong local presence due to a nationwide branch network and a long-term approach to customer relations. It has a subsidiary company providing wealth and asset management services. Throughout the organisation, individuals enjoy wide-ranging responsibility, and the scope to pursue a unique career, within a culture of openness, equality and professionalism.


Job Responsibilities:

  • Recommends customer prices
  • Reviews customer complaints directly relating to the product, monitor trends, and implements remedial actions (where necessary).
  • Establishes and maintains records concerning the process(es) for the product.
  • Establishes customer needs from the products, and ensures products meet those needs, are clear and easily understood, and established a means of target market monitoring, to ensure ongoing needs are being met.
  • Prepares marketing material and internal instructions
  • Coordinates the development of products within Handelsbanken plc and works closely with product owners in the other home markets
  • Packages all products in a way that’s easy to understand for both customers and Bank staff, and meets customer requirements and demand.
  • Participates in, or undertake surveys to better understand customer feelings towards the product, to ensure anticipated product benefits are being delivered.
  • Investigates or participates in product related pre-studies.

Job Requirements:

  • Product development / product management experience in retail banking or financial services
  • Excellent interpersonal/communication skills in both written and spoken English
  • Ability to interact proactively and confidently with various ongoing project teams
  • An analytical mind-set with attention to detail and a methodical approach, together with a reasonable working knowledge of Word, Excel, Access and reasonable computer skills generally
  • Solid understanding of the UK financial services regulatory environment, in particular prevailing payments regulation
  • A proactive and pragmatic working style

Job Details:

Company: Handelsbanken

Vacancy Type:  Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

Apply Here


 Report Job