Website English Heritage
Clifford’s Tower is one of York’s premier visitor attractions and welcomes in excess of 180,000 visitors a year. Following a multi-million pound conservation and re-interpretation project, Clifford’s Tower will re-open to the public in November 2021. The investment in the property will transform the visitor experience and provide new opportunities to develop income streams.
An exciting new opportunity has arisen for a Senior Membership Recruiter. You will focus on maximising membership recruitment and lead, coach, mentor and motivate the team to optimise all opportunities. You will maximise income and profit from all membership activities to achieve annual membership budgets and KPI’s. Collaborating with your Site Manager and Site Team you will ensure a consistently warm welcome for all visitors and create an environment and atmosphere where membership conversations lead to the recruitment of new members.
You will be a role model for the site team and lead by example. You will have a passion for creating great service experiences and have a genuine interest in people. By being a good listener, you will be able to tailor membership benefits to each individuals needs and motivations. Finally, you will need to enjoy working in the fresh air in an iconic heritage attraction.
We strive to be an inclusive employer and are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England’s heritage.
From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our shared heritage is inclusive, exciting and accessible.
You’ll find it’s a workplace like no other – taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
Company: English Heritage
Vacancy Type: Full Time
Job Location: Leicester, GB
Application Deadline: N/A