Website English Heritage
Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage’s story? If so, then join our Historic Properties team at Carlisle Castle and play your part in helping visitors experience more of England’s captivating past and preserve it for generations to come.
You’ll be optimising every opportunity to generate income, achieving all site performance targets, including retail, through target setting, training and coaching your team in active selling. You’ll also be involved in engaging the local community with what’s happening on site as well as ensuring that the site itself and its assets are safe and secure.
We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.
We strive to be an inclusive employer and are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England’s heritage.
From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our shared heritage is inclusive, exciting and accessible.
You’ll find it’s a workplace like no other – taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
Company: English Heritage
Vacancy Type: Full Time
Job Location: Cambridge, GB
Application Deadline: N/A