Walt Disney Careers – Site Reliability Engineer

Job Description:

Do you want to be part of a team that makes streaming magic through one of the most reliable streaming services in the World? Our SREs provide expert engineering services in cloud automation, and reliability engineering to all of our services that power streaming for Disney+, ESPN+, Hulu, Star+ and more, home to 100 million+ subscribers and ESPN fight nights. We are passionate about our services running with maximum uptime and minimum latency so that our subscribers have the best streaming experience of all our content.

As an SRE, you are looked at by your fellow team members as a trusted advisor for all things reliability; you are someone who has a clear understanding of, and can thoroughly elaborate on SRE principles and best practices to a given audience. To be successful in this role you will continuously uphold and improve all the relevant reliability aspects for our services, with an increased focus on SLIs and SLOs, while raising the reliability of a variety of large scale user facing and internal services.

Job Responsibilities:

• Develop runbooks and tools to streamline processes and shorten problem resolution time;
• Add, tune and maintain alert configurations and documentation as needed;
• Consult on best practices and develop tools to enable smooth adoptions of good service reliability practices and methods;
• Operate in the high-pressure environment and troubleshoot complex issues across distributed applications quickly, while successfully handling multiple priorities;
• Collaborate and provide technical excellence within and across teams;
• Continuously refine monitoring processes, configurations, and thresholds;
• Identify areas of improvement in reliability, efficiency, and operations;
• Deploy and manage innovative modern cloud technologies using infrastructure-as-code, self-healing, and security automation patterns;
• Practice and promote sustainable incident response and blameless postmortems
• Develop useful telemetry, alerts, and response to reduce Mean Time To Repair (MTTR);
• Develop and improve CI/CD processes to improve release cadence and success;
• Write code that improves scalability, performance, maintainability, and security;
• Build tools to help your SRE team quickly pinpoint, isolate and resolve issues related to infrastructure, platform services and applications;
• Cultivate full-team participation in high quality, thoughtful software;

Job Requirements:

• Creative and innovative outside the box thinking
• 2-5 years of experience in SRE, devops, technical operations, systems engineering, software engineering or related discipline
• Proficient, collaborative, & experienced in building reliable, scalable, enterprise systems
• Excellent communication skills, both verbal and written
• Passionate and curious about ways to leverage technology while continually learning
• Ability to identify root-cause sources of instability in a high-traffic, large-scale distributed systems
• Experience in building, and operating large-scale production systems
• Efficiently skilled with the use of containers in enterprise production environments (e.g. Docker, Kubernetes, LXC, AWS ECS and EKS)
• Configuration management and orchestration (e.g. Terraform, Cloud Formation, Ansible)
• Comfortable in one or more of the following languages (Python, Java, Scala, Go, Rust, Ruby, or similar)
• Scripting languages like Ruby, Bash, PowerShell or Python;
• Skilled in Cloud/PaaS/SaaS Environments (e.g. AWS, Azure, Google Cloud Compute)
• Hands-on experience using source control (Git, GitHub) and feature branching strategies
• Experience with continuous integration tools (e.g. Jenkins, Gitlab CI/CD, AWS CodeBuild, CodeDeploy, CodePipeline, Azure DevOps, Spinnaker)
• Knowledge of best practices and IT operations in an always-up, always-available service;

Job Details:

Company: Manchester, England, UK

Vacancy Type:  Full Time

Job Location: Manchester, England, UK

Application Deadline: N/A

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