Ontario City Jobs – Library Monitor Specialist

Job Description:

The City of Ontario reserves the right, if necessary, to accept applications for the first one hundred (100) applicants that meet the minimum requirements for this position.
Are you interested in making a positive impact on your community by assisting the Ontario City Library to create and support lifelong reading, learning and enjoyment? The Ontario City Library is seeking motivated team oriented individuals interested in gaining valuable experience working in a municipal library. The Library Monitor Specialist is responsible for assisting library customers with the use of the library’s computers, internet and other electronic resources and general library inquiries. The ideal candidate will possess excellent interpersonal and communication skills and will be willing to work a flexible schedule to accomplish the department’s goals and objectives.
The Library Monitor Specialist is a part-time/temporary position, scheduled to work no more than 29 hours per week, and is not eligible to participate in the City’s health insurance or retirement plans.
The Community Life and Culture Agency
The City of Ontario’s Community Life & Culture Agency endeavors to meet the Ontario City Council goal to “encourage, provide or support enhanced recreational, educational, cultural and healthy city programs, policies and activities.” Community Life & Culture does this through a comprehensive array of programs, activities, services and events available through the Recreation & Community Services, Library and Museum departments as well as the Arts & Culture program.
The Ontario City Library has been serving the public as a City department since 1894. The Ovitt Family Community Library and Lewis Family Branches of the Library contain over 150,000 items, including books, magazines, newspapers, DVDs, audio books, kits and a local history collection. Computerized catalog and checkout systems provide access to the Library’s many resources. A wide variety of technology is available for the public including internet, Microsoft Office software, and eBooks, and our state of the art Lightspeed makerspace offers equipment such as 3D printers and a laser cutter. The Library offers a wide variety of programs and services for all ages including early literacy, Veterans Resource Center, adult literacy, workforce development, and the Robert E. Ellingwood Model Colony History Room.

Job Responsibilities:

The essential functions typically performed by the part-time Library Monitor Specialist include the following:

• Provides technical assistance to customers using the library’s electronic resources.
• Assists customers with locating basic information using general resources.
• Troubleshoots and resolves technical issues; escalates technical issues for resolution as necessary.
• Provides basic customer service with other library equipment and location of library materials as needed.
• Elicits cooperation of library patrons in observing library rules and regulations.
• Answer general telephone inquiries or direct calls to appropriate staff.
• Copy, fax, scan, and distribute documents; sort, check and file basic records; type and verify information in basic forms and documents.
• Assists with library programs, outreach, class visits and tours.

Qualification Guidelines

Job Requirements:

Six or more months of experience working with the public. Some experience and/or training in personal computers, computer networks, Microsoft Office and the internet.
Special Requirements
Ability and willingness to work a flexible schedule including evenings and weekends.
Desirable
General knowledge of library operations; ability to speak Spanish.
Supplemental Information
How to Apply

Job Details:

Company: City of Ontario

Vacancy Type:  Full Time

Job Location: San Diego, CA, US

Application Deadline: N/A

Apply Here

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