Website Bank of Scotland
We’re currently looking for caring people to join our contact centre teams to support customers from our Lloyds Bank, Bank of Scotland and Halifax brands.
- You’ll be taking customer calls and doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).
- You’ll take the care to understand what matters to them and if you don’t know the answer then you’ll have access to plenty of colleagues that do…
- From day one we’ll teach you all about our products and processes and you’ll learn how respond to queries quickly and become better every day…
- Crucially, you’re a people person – working with your team to provide a really crucial service to millions of customers.
- The passion to put yourself in the customers’ shoes, show empathy and be dedicated to resolving their query.
- The commitment to deliver on your promises and going above and beyond for your customer.
Company: Bank of Scotland
Vacancy Type: Full Time
Job Location: Dunfermline, Scotland, UK
Application Deadline: N/A