Bank of America Jobs In Manchester – Treasury Services Advisor

Website Bank of America

Job Description:

We are currently seeking a Treasury Service Advisor to join our dynamic, diverse Bromley based EMEA Client Service team. Whether you are already working within a Client service function or another client handling role within a banking/financial services organisation, if you have a natural client first approach and a passion for delivering a market leading service then we want to hear from you. In return we not only offer the support expected from a leading global bank but also the opportunity to grow a career right here in Bromley. With exposure to a variety of financial products and business partners we can offer excellent mobility and development.


Job Responsibilities:

  • Front line support, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service
  • Form solid client relationships through regular verbal communication, understanding our clients business and priorities
  • Client advisory through proactive analysis, identifying operational efficiencies, repair reduction and self-service opportunities
  • Face to face meetings, delivering thorough, advisor service reviews, promoting self-service opportunities and demand reduction
  • Tailoring your service approach according to client needs in order to influence positive ‘client satisfaction’ survey responses
  • Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience
  • Leveraging industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process

Job Requirements:

  • An understanding of cash management and/or treasury products and clearings
  • Appetite to evolve and add to a continued excellence environment
  • The ability to travel to client visits
  • Good verbal and written communication skills
  • Influencing skills in order foster an optimum and timely resolution for the client

Job Details:

Company: Bank of America

Vacancy Type:  Full Time

Job Location: Manchester, England, UK

Application Deadline: N/A

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