Bank of America Jobs In Manchester – Treasury Services Advisor

Job Description:

We are currently seeking a Treasury Service Advisor to join our dynamic, diverse Bromley based EMEA Client Service team. Whether you are already working within a Client service function or another client handling role within a banking/financial services organisation, if you have a natural client first approach and a passion for delivering a market leading service then we want to hear from you. In return we not only offer the support expected from a leading global bank but also the opportunity to grow a career right here in Bromley. With exposure to a variety of financial products and business partners we can offer excellent mobility and development.

Job Responsibilities:

• Front line support, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service
• Form solid client relationships through regular verbal communication, understanding our clients business and priorities
• Client advisory through proactive analysis, identifying operational efficiencies, repair reduction and self-service opportunities
• Face to face meetings, delivering thorough, advisor service reviews, promoting self-service opportunities and demand reduction
• Tailoring your service approach according to client needs in order to influence positive ‘client satisfaction’ survey responses
• Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience
• Leveraging industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process

Job Requirements:

• An understanding of cash management and/or treasury products and clearings
• Appetite to evolve and add to a continued excellence environment
• The ability to travel to client visits
• Good verbal and written communication skills
• Influencing skills in order foster an optimum and timely resolution for the client

Job Details:

Company: Bank of America

Vacancy Type:  Full Time

Job Location: Manchester, England, UK

Application Deadline: N/A

Apply Here

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