
Website Aetna
Job Description:
MinuteClinic is a division of CVS Health, with locations primarily located inside select CVS Pharmacy and Target Stores. We are reinventing health care through innovation, collaboration, caring, integrity, and accountability. Our purpose is “helping people on their path to better health” through provision of high quality, accessible and affordable healthcare solutions for our patients.
The MinuteClinic Nurse Practitioner (Provider) independently provides holistic, evidenced-based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients, who are age 18 months and above. You will collaborate with and be supported by a dedicated team of professionals. Encounters are documented utilizing an electronic health record (EHR). MinuteClinic Providers report directly to the Senior Practice Manager.
Job Responsibilities:
• Tailor communication style to effectively influence quality outcomes and patient needs
• Collaborate with pharmacy and front store colleagues to provide a complete patient experience
• Provide patient counseling; inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling and medication management
• Maintain patient confidentiality in accordance with PHI and HIPAA standards
• Document all patient care within an EHR according to MinuteClinic policies and procedures
Patient-Centered Quality and Safety
2. Customer Service Excellence
• Provide care and coordination of our patients with internal and external colleagues, including the broader patient centered medical home, ensuring the highest standard of care is provided for all patients and at all times
• Educate patients on health maintenance and respond to patient care inquiries
• Effectively work within a patient care team, including fellow Providers, Collaborative Physicians, para-professionals, Pharmacists and other members of the health care team
• Deliver excellent customer service
• Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for our patients ranging in age 18 months and above
• Focuses consistently on the patient to create a warm and welcoming environment
• Seek to increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues
Job Requirements:
• Completion of the DOT certification exam within 30 days of employment
• Capacity to collaborate with professional colleagues as necessary to provide quality care
• Is proficient with information management and technology
• Outstanding organizational skills and ability to multi-task
Minimum of two years of medically relevant experience or equivalent
• Effective verbal, written, and electronic communication skills
• Completed accredited DOT certificate training program prior to start date
• Basic Life Support (BLS) certification
• Ability to take and pass a FIT test with the respirators that MinuteClinic provides, and to wear the provided respirator mask when protocol requires. This requirement applies to all clinics that have a co-located point of care COVID-19 testing site.
• Depending on the market, the ability to be proficient in both speaking and writing in additional languages not limited to but including Spanish may be required
• Initiative, problem solving ability, adaptability and flexibility
• Ability to work without direct supervision and practice autonomously
Job Details:
Company: Aetna
Vacancy Type: Full Time
Job Location: Tampa, FL, US
Application Deadline: N/A
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