Aafes Exchange Careers – Customer Experience Associate

Job Description:

RESPONSIBLE FOR DRIVING THE CUSTOMER EXPERIENCE THROUGH PROACTIVE AND CUSTOMER FOCUSED BEHAVIORS AND ACTIONS. ACTIVELY EVALUATES CUSTOMERS NEEDS BY LISTENING, PROVIDING SOLUTIONS AND MAKING RECOMMENDATIONS TO MAXIMIZE CUSTOMER SATISFACTION AND EXCHANGE BRAND LOYALTY.

Job Requirements:

PREVIOUS CONVENIENCE STORE / GAS STATION / CUSTOMER SERVICE EXPERIENCE PREFERRED BUT NOT REQUIRED. BASIC MATHEMATIC SKILLS. KNOWLEDGE OF HANDLING CASH REGISTERS PREFERRED BUT NOT REQUIRED. MUST BE ABLE TO REACH UP AND BEND TO STOCK MERCHANDISE. WILLING TO CROSS TRAIN AND WORK IN OTHER AREAS OF THE STORE AS NEEDED. FLEXIBILITY: DAYS WILL VARY DUE TO OPERATIONAL NEEDS.

Completion of High School or the equivalent.

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Details:

Company: The Exchange

Vacancy Type:  Full Time

Job Location: Waco, TX, US

Application Deadline: N/A

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